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Our assurance to you
We understand that planning your cruise is a big commitment. At Emerald Cruises, we do all we can to ensure you have peace of mind, from the minute you book your journey to the moment you step on board.
Our dedication to our guests encompasses not only the guest experience, but also your safety, health, and wellbeing. We also continually adjust our policies to reflect the requirements in the regions we visit.
Health & safety
Rest assured in the knowledge that our dedicated crew members make your health and safety a top priority.
The assurance of a global brand
As a global group, we’re committed to maintaining outstanding levels of service. We partner with businesses and suppliers worldwide to provide the best in cruising, so you can rest assured that your journey is in safe hands.
Latest news & travel alerts
Europe’s river water levels can be unpredictable and are subject to change due to natural conditions. For the latest news on water levels and any potential impact to your cruise itinerary, please visit our travel alerts page.
Helpful information
See below for further details you may find useful
Discover the answers to our most frequently asked questions.
Discover more about Emerald Cruises’ commitment to sustainability in our brochures.
View and order brochures
Order your complimentary Emerald Cruises or Emerald Tours brochure. Experience some of the world’s most breathtaking landscapes, immerse yourself in local cultures, and enjoy exclusive access to stunning ports and harbours on an unforgettable yacht or river cruise. Discover our latest brochures for 2025 and beyond.
Additional information
The yacht experience
Enjoy the luxury yacht lifestyle.
The river experience
Discover life on the river.
Stay up to date and be inspired
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